Return Policy
Once your order is placed, it is final. As your dress is made-to-order specifically for you, we cannot accommodate requests for changes, and we do not offer refunds if you change your mind or if your wedding/event is cancelled.
Given all our ready-to-wear pieces are based on standard sizing, alterations can sometimes be required to achieve the best fit. It is your responsibility to arrange and pay for these alterations. We recommend you visit one of our preferred seamstresses, who are experienced with our products.
Please note we do not refund shipping costs. We do not accept returns for change of mind or for shipping delays.
We do accept returns and refunds for faulty goods. You are entitled to a full refund or an exchange, should you receive a faulty item. An email must be sent to our customer care team along with photos detailing the fault (contact@belluccio.com.au). Returns must be made within 14 days of receipt of item.
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What do you enjoy most about helping your brides-to-be?
Choosing your wedding dress is such a personal, once-in-a-lifetime event - seeing my clients get nothing less than the dress of their dreams brings me so much joy. Of course, immense passion plays a big part in everything I do, but being able to problem-solve effectively and think on my feet has made a world of difference in turning my client’s fantasies into reality.
What can your brides-to-be expect when they meet you?
I love meeting my brides! I believe that the lead-up to the big day should be a celebration in itself every step of the way. The first consultation is often the longest and I use it to get a sense of the bride’s taste. Or we go over her Pinterest/mood boards - it usually just takes a few elements for me to get a good idea. I make it a point for the process to be as enjoyable and stress-free as possible, so much so that many of my brides end up saying they miss coming in for their dress-making appointments.